Privacy Policy
1. Introduction
Welcome to ZenoTV ("we", "our", "us"). This Privacy Policy explains how we collect, use and protect information when you visit zenotv.shop or contact us through WhatsApp.
By using our website or contacting us, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Contact information — such as your name and WhatsApp number when you contact us directly.
- Usage data — standard server logs may include your IP address, browser type and pages visited.
- Communication records — messages exchanged through WhatsApp for service purposes.
We do not operate any account registration system. We do not collect payment card details directly on this website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests.
- Provide and manage your subscription or free trial.
- Improve the quality of our service.
- Comply with applicable legal obligations.
4. Data Sharing
We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data only where necessary to deliver the service or where required by law.
5. Data Retention
We retain personal information only for as long as necessary to provide the service or as required by law. You may request deletion of your data by contacting us through WhatsApp.
6. Cookies
Our website may use basic cookies for technical functionality and analytics. No tracking cookies are used for advertising. You can manage cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
8. Your Rights
Depending on your location, you may have rights including the right to access, correct or delete your personal data. To exercise any of these rights, please contact us through WhatsApp at +44 7862 838725.
9. Children
Our service is not directed at children under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
11. Contact
If you have any questions about this Privacy Policy, please contact us via WhatsApp at +44 7862 838725 or visit zenotv.shop.